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Industry Insights and MOBI Updates

Don’t Worry, Be Happy

August 15, 2017 by Matt Louden

make employees happy

Welcome to POWER Week, a.k.a. MOBI’s annual employee appreciation week. For the next five days, MOBIans experience unique celebrations representing each of our core company values. While there may or may not be some in-office shenanigans going on, we’ve never been happier to help customers overcome enterprise mobility challenges. Speaking of happiness… Did you know that mobile devices have the potential to make employees happy and improve enterprise success? Successful enterprise mobility efforts can increase employee productivity by 23%, improve IT processes by 30%, and elevate job satisfaction scores by 100% or more. They can also enhance employee engagement, leading to a more tightly connected and transparent work community capable of attracting and retaining top workforce talent. How is your company using enterprise mobility to make employees happy? Talk to one of our experts about your mobility program and leave…

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Man or Machine?

August 10, 2017 by Matt Louden

artificial intelligence

Artificial Intelligence (AI) has already created very real benefits for early-adoption enterprises. Among other positives, this innovative technology has the potential to grow global economies by more than $33 trillion annually. Companies looking to capitalize on AI’s competitive advantages are rushing to implement solutions and, as a result, are drastically changing enterprise mobility. By 2018, the business world will be a much different place—20% of business content will be written by AI-powered machines, 45% of the world’s fastest-growing companies will have fewer employees than smart machines, and more than three million workers around the world will report to a “robo-boss.” At our office, AI is used primarily to advance automation efforts—MOBI Account Specialists leverage AI to streamline more than 35,000 calls and 55,000 activities each month. How AI can improve your mobility program? Talk to one of our enterprise mobility…

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Windows 10: A Clear Mobile Security Favorite

August 2, 2017 by Matt Louden

Windows 10

Security is always easier with a sidekick—just ask any hero. Batman depends on Robin, Scooby Doo has Shaggy, and Starsky wouldn’t be the same without Hutch. When it comes to enterprise mobility, nothing will more effectively protect connected devices than Windows 10 and an Enterprise Mobility Management (EMM) software integration. While it’s not ranked up there with peanut butter and jelly yet, the Windows 10-EMM combo is beginning to make waves in the enterprise market. Quite simply, Microsoft’s latest Operating System (OS) aims to revolutionize how organizations manage tomorrow’s enterprise technology inventories. What’s All the Buzz About? Windows 10 makes EMM the security standard for a variety of devices—both mobile and desktop.[tweet] For many experts, Windows 10 is considered the world’s first truly mobile OS. Unlike previous Windows generations and competitors’ products, Windows 10 makes EMM the security standard for…

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MOBI’s Month in Review

July 31, 2017 by Matt Louden

Enterprise Mobility Program

As the first month of Q3 comes to a close, are your company’s enterprise mobility program goals still within reach? Are you adjusting or evolving your strategy? We can’t speak for everybody, but our customers have been busy ordering thousands of new mobile devices—more than 26% of which aren’t smartphones. In fact, MOBIans helped more than 75,000 end users this month via call or activity request. July’s service desk conversations were dominated by one thing: corporate email enrollment. The topic was responsible for more than 10% of our monthly calls and ate up more than 14% of our service desk’s total talk time (that’s more than 717 hours!). As for activities, feature change requests were our customers’ clear-cut favorite—more than 16% of July’s activities were categorized this way. How can our Mobility Management Platform enhance your enterprise mobility program? Chat…

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The Unified Endpoint Management Mindset: How to Prepare for the Future of IT

July 26, 2017 by Matt Louden

UEM

Note: This blog is the second in a monthly co-authored series written by Charlotte O’Donnelly, Research Associate at Blue Hill Research, and Matt Louden, Brand Journalist at MOBI. Blue Hill Research is a research and advisory firm focusing on the enterprise technology marketplace. Unified Endpoint Management (UEM) has the potential to revolutionize the way enterprises approach the complex problem of managing not only traditional wireless assets such as tablets and mobile devices, but also laptops, desktops, and next-generation IT categories such as wearables, sensors, and Internet of Things (IoT)-networked devices. As such, UEM has earned its place as a noteworthy enterprise mobility buzzword. What does UEM encompass, and how can your organization seek out a solution that uses automation and a technology-first, software approach to support the future of enterprise IT? In this blog, we break down the buzzwords to explain…

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