Understanding The Value of Managed Mobility Services

Field Technologies Online recently interviewed business leaders at the top Managed Mobility Services (MMS) companies to discover and share a journalistically neutral report on the value of Managed Mobility Services. MOBI President, Mitch Black, was among the experts interviewed. The article focuses on how “outsourcing mobile device support can reduce costs and allow you to concentrate on your business’ core competencies.”

Download a PDF of the article by clicking the image to the right or view the originally published story, here.

Breaking It Down: MDM vs. ActiveSync

As enterprise mobility environments continue to evolve, the popularity of security and device management solutions is on the rise. However, the rise in popularity doesn’t make the process any less confusing. As with anything in life, it’s important to understand the pros and cons of implementing different solutions before you take the plunge. The following is a comprehensive list, based on research as well as discussions with mobility experts, of the pros and cons of two types of “solutions”–Microsoft Exchange ActiveSync and MDM.

To read the full report, click here.

15,000 LINE IL TO CL MIGRATION: A MOBI CASE STUDY

With more than 400,000 employees serving clients in 170 countries, this technology and consulting firm, and MOBI customer, required help managing a complex and unique mobility environment. Specifically, the customer sought assistance with migrating more than 15,000 lines from individual liable plans to corporate liable plans during a company-wide mobility overhaul.

Following a successful migration, the customer needed additional help in the form of mobility help desk support and expense management. MOBI’s Expense Management team was able to help the customer restructure employee voice and messaging plans, resulting in savings as high as $410 per employee. When applied across their 6,076 corporate lines, the savings MOBI was able to help the customer save was well above any that were uncovered by their previous MMS vendor.

Download the complete case study to learn more.

Under-promise, Over-deliver

Under-promise and over-deliver: that seems to be a fitting tagline for MOBI’s CRM and on-site teams according to a customer POC survey last month. We pride ourselves on the exceptional caliber of customer service provided by our teams, and the responses received via the survey prove a further testament to the fact that we really do walk the walk when it comes to serving as your relentless ally in mobility.

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Intern Palooza: Part Two

As a follow up to last week’s Intern Palooza: Part One, we have included a glimpse of what the second half of our new intern family will be up to during their summer at MOBI.

Chad, an Accounting and Finance major at Marian University, has joined the team as our new Accounting Intern. Over the next few months, Chad will assist the Accounting department as they roll out a series of software conversions that will integrate MOBI’s base accounting system with other departments’ functions.

Asad, a Business major in the Kelley School of Business Indianapolis, is bringing his talents to assist with all things Expense Management. From gathering and analyzing carrier data, to processing customer charges using MOBI tools, and creating monthly billing records–Asad will be an integral part in helping customers optimize their wireless spend over the next few months.

Sam, who just finished his second year of Nursing school at Ball State University, is spending his second summer in a row with the MOBI Logistics team. His primary role involves receiving, provisioning, and boxing devices. In addition to his exceptional work ethic, Sam is admired by the Logistics team for the impressive singing and dancing skills he showcases daily in the warehouse.

Surabhi, a Masters student in Computer Science at IUPUI, has joined the Custom Solutions team as the Web Development Intern. When she’s not working on perfecting her ping-pong skills, Surabhi spends her time at MOBI monitoring IT tickets submitted in the Portal by many of our government customer accounts.

Again, we are so excited to welcome this incredibly talented group of individuals to the MOBI family and look forward to all their contributions!