With more than 400,000 employees serving clients in 170 countries, this technology and consulting firm, and MOBI customer, required help managing a complex and unique mobility environment. Specifically, the customer sought assistance with migrating more than 15,000 lines from individual liable plans to corporate liable plans during a company-wide mobility overhaul.

Following a successful migration, the customer needed additional help in the form of mobility help desk support and expense management. MOBI’s Expense Management team was able to help the customer restructure employee voice and messaging plans, resulting in savings as high as $410 per employee. When applied across their 6,076 corporate lines, the savings MOBI was able to help the customer save was well above any that were uncovered by their previous MMS vendor.

Download the complete case study to learn more.

Under-promise, Over-deliver

Under-promise and over-deliver: that seems to be a fitting tagline for MOBI’s CRM and on-site teams according to a customer POC survey last month. We pride ourselves on the exceptional caliber of customer service provided by our teams, and the responses received via the survey prove a further testament to the fact that we really do walk the walk when it comes to serving as your relentless ally in mobility.

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Intern Palooza: Part Two

As a follow up to last week’s Intern Palooza: Part One, we have included a glimpse of what the second half of our new intern family will be up to during their summer at MOBI.

Chad, an Accounting and Finance major at Marian University, has joined the team as our new Accounting Intern. Over the next few months, Chad will assist the Accounting department as they roll out a series of software conversions that will integrate MOBI’s base accounting system with other departments’ functions.

Asad, a Business major in the Kelley School of Business Indianapolis, is bringing his talents to assist with all things Expense Management. From gathering and analyzing carrier data, to processing customer charges using MOBI tools, and creating monthly billing records–Asad will be an integral part in helping customers optimize their wireless spend over the next few months.

Sam, who just finished his second year of Nursing school at Ball State University, is spending his second summer in a row with the MOBI Logistics team. His primary role involves receiving, provisioning, and boxing devices. In addition to his exceptional work ethic, Sam is admired by the Logistics team for the impressive singing and dancing skills he showcases daily in the warehouse.

Surabhi, a Masters student in Computer Science at IUPUI, has joined the Custom Solutions team as the Web Development Intern. When she’s not working on perfecting her ping-pong skills, Surabhi spends her time at MOBI monitoring IT tickets submitted in the Portal by many of our government customer accounts.

Again, we are so excited to welcome this incredibly talented group of individuals to the MOBI family and look forward to all their contributions!

Customer Case Study: How an IT services company took control of mobility expenses

Mobility cost control was the primary driver behind this customer’s decision to employ managed mobility services. The customer outgrew what their internal tools could manage. In addition, a $100,000 international roaming bill made their insufficient management of costs painfully clear. MOBI devised a solution for the customer which included thorough expense management, helpdesk support for employees, and comprehensive reporting all powered by MOBI’s technology. As a result, the customer realized immediate hard cost savings, an increased level of employee mobility support, and much better visibility into their mobility program.

Download the complete case study to learn more.

Intern Palooza: Part One

MOBI 2014 InternsLast week, MOBI welcomed a new, record-breaking class of eight interns for the summer.

After a good ol’ fashioned MOBI cookout to welcome the newbies and give them a chance to get to know one another, as well as other fellow coworkers, they settled in and got right to work on their respective teams.

Anusha and Mohammed joined the Product Development Team and will be dedicating their time to building internal project management tools for MOBI’s Development Team in an effort to drive innovation and solve customer issues more efficiently.

Breanna is analyzing how customers use the Portal’s reporting framework, as it is one of the most highly utilized features. Her insights will lead to the creation and implementation of features to make the reporting tool even more useful for admins.

Bryan, the IT/Communications Intern, will spend his time building WalkMe software into the Portal, which will “walk” admins and end-users through processes such as device orders, report building, etc. The goal in implementing this software is to help admins understand how to navigate the Portal better and make end-users more self-sufficient.

We are so ecstatic to have new team members and can’t wait to see all the amazing things they will accomplish in their time here.

Stay tuned for Intern Palooza: Part 2, to get the inside scoop on the rest of this talented class of interns!