In Gartner’s Top 10 Strategic Technology Trends for 2014, mobility specifically took two slots. The question for creating a mobile strategy in the enterprise is not if anymore, it is how. This Thought Leadership Series white paper from Mobile Enterprise, delves into the process of creating the flexible strategy necessary to make a Mobile First enterprise.
- Should a company own all the devices and lock them down or establish a BYOD environment?
- What devices and Operating Systems will be supported?
- Who will be using the devices or apps, and what do they need access to in order to work successfully?
- How will support calls be managed?
- What policies should be created?
- What technology can the company implement to meet its goals?
To learn more about becoming a Mobile First enterprise, sign up to get your free download of the white paper!
Field Technologies Online recently interviewed business leaders at the top Managed Mobility Services (MMS) companies to discover and share a journalistically neutral report on the value of Managed Mobility Services. MOBI President, Mitch Black, was among the experts interviewed. The article focuses on how “outsourcing mobile device support can reduce costs and allow you to concentrate on your business’ core competencies.”
Download a PDF of the article by clicking the image to the right or view the originally published story, here.
A couple years ago, we saw a rush to BYOD; then, last year, we saw an emergence of companies moving back to corporate liable. This year, the feeling regarding BYOD seems to be somewhere in the middle, which is probably where it should be.
Most organizations move to BYOD because they believe it will help reduce costs and the burden on their internal IT team to support the device. However, it seldom achieves either of these for reasons outlined below. It may, however, help with productivity, increase employee morale, and attract top talent. We’ve compiled a list of the top 15 elements you should consider when weighing the benefits and drawbacks of BYOD.
Before I dive into this touchy subject, I want to encourage colleagues, partners, customers, potential buyers, analysts, and even competitors, to jump in with their comments below; I’d love to hear some insight from outside the MOBI walls. You’ll see quickly that I don’t have all the answers.
Recently, I’ve come up with a surefire way to give myself a quick headache: I simply start thinking about the various acronyms used in the mobility management industry today.
Using MOBI as an example, Gartner included us on the MMS Magic Quadrant last year; according to the quadrant, MMS stands for Managed Mobility Services. However, to help with the confusion, the Gartner IT Glossary states that MMS stands for Mobility Managed Service. Years prior to this, we were ranked in the AOTMP State of the Industry Report as the top WMM or Wireless Mobility Management solution, and in the AirWatch marketplace, MOBI is tagged as a TEM or Telecom Expense Management solution. Recently, MOBI was referenced by Blue Hill Research as taking “the next generation leap in EMM,” or Enterprise Mobility Management. Continue reading
The Bring Your Own Device (BYOD) trend is the biggest technology issue facing today’s workplaces. Today’s employees are simply more comfortable working on their own mobile devices. And, the trend isn’t going away. Employers can either embrace it or get left behind as their employees jump ship for companies that have BYOD programs in place. Most employers are choosing the latter option, with more than 50 percent of employers expected to have a BYOD program by 2017. BYOD programs do change a work environment, however. Implement BYOD in your own business so employees easily understand the rules:
1. Let Employees Know What Responsibilities BYOD Will Put on Them
BYOD programs make employees responsible and even liable for some things that were previously on the employer. Make employees aware of the legal implications for them in implementing BYOD before starting the program to make sure they still want it after knowing the details. Some areas in which employees may be liable with BYOD are:
Employment Law: If employees are using their devices outside of working hours to do work, they may run afoul of overtime laws or even child labor laws regarding the number of allowable hours of work a week if they are minors in high school.
Data Protection: Make it clear to employees what their legal responsibilities are regarding the protection of company data, proprietary information, data security and confidentiality when they work on their own devices.
2. Provide a Clearly Outlined BYOD Policy for the Workplace to All Employees
This is essential before beginning any BYOD program. Management and the IT department must develop a set of guidelines for the program ahead of time so employees will know from the start what the rules are.
Some things that should be a part of any set of guidelines for a BYOD program include:
- A list of the types of devices that will be allowed. Some companies adopting BYOD only allow one type of device, such as the business-friendly Blackberry. Other companies allow only Apple or Android products. Still others allow any kind of device.
- Information on whether it is ever acceptable to use open connections rather than encrypted ones.
- A description of password regulations. Most companies using BYOD require devices to have passwords so unauthorized people can’t access company data. Let employees know how complex passwords must be and whether the IT department will have access to everyone’s passwords.
- Procedures to follow to protect data if a device is lost or stolen.
- Clear information on whether the employer is ever allowed to monitor employee use of their devices. If monitoring is allowed, when it is allowed must be explained.
- Procedures for managers to gain access to company information on the devices of employees who leave the company.
- A plan for how financial compensation to employees for work use of their personal devices will be handled.
3. Hold a Training Session So Everyone is On the Same Page
This is a simple but essential step of moving toward Bring Your Own Device. Once your company has decided to adopt it and has a set of rules and regulations in place for its use, a company-wide, in-person training session should be held so employees can find out all about the details of the program and get a chance to ask any questions right off the bat. It will make the transition to BYOD so much easier on everyone and increase the chances of success of the program.
Gartner reported that by 2016, it will cost enterprises $300 to internally manage each BYOD line per employee. They also noted that it costs $100 per employee to manage BYOD lines.
Most companies believe that by going BYOD they will save their company the cost of managing devices and user data. Unfortunately, this has proved untrue in the world of mobility. As BYOD skyrocketed in popularity with companies and employees, the costs of BYOD became apparent. Not only do companies need to consider any stipends they will offer, but they also need to think about security, MDMs, and support. Many companies end up switching back to corporate managed lines to save on hidden costs.
BYOD isn’t the villain in this scenario. BYOD, when managed correctly, is actually a perfect fit for companies looking to save on device purchase cost, and giving their employees the freedom of choice when it comes to plans and devices. With Managed Mobility Services (MMS), like MOBI, companies can feel confident in their BYOD mobility program. MOBI assists companies in their BYOD with MDMs, wireless policy suggestions, security risk, management, BYOD Advisory Services, and more. MOBI gives companies the knowledge and tools to utilize BYOD to their advantage and help them to offset the $300 per employee BYOD cost..
For more information on how MOBI can help you with your BYOD mobility program, contact us to learn more.
IT professionals responsible for mobility, in healthcare organizations, have full plates today. A recent survey of 1,063 US clinicians revealed that mobile device usage accounts for 40 percent of their screen time at work. Healthcare IT teams are being stretched with many demands, including: handling a growing number of BYOD devices, electronic records implementations, improving infrastructure to support the influx of mobile devices, creating mobility solutions to align with the accountable care model. A majority of these demands are centered on, or highly influenced by the continued and broadening influence of mobility.
To help healthcare organizations handle BYOD and the management of mobile devices, we created MOBI Medical. This healthcare focused solution is founded on a culmination of managed mobility best practices that we’ve honed over the years in our work with our healthcare organization clients. We’ve assembled a comprehensive suite of services that can be leveraged to solve the unique mobility management challenges that healthcare organizations face. From this suite of services, we develop a highly customized solution to fit each organization’s unique needs. To learn more about MOBI Medical and to sign-up for a free analysis of your mobility management needs, visit: http://mobiwm.com/mobimedical/.