The annual Gartner Magic Quadrant Report on Mobile Device Management(MDM) suppliers was released recently. Gartner ranked 18 MDMs on a strict set of guidelines to ultimately gauge the supplier’s ability to execute and their completeness of vision. Whether a wireless portfolio is made up of corporate liable devices, BYOD devices or both, an MDM is often a critical complement to the managed mobility services MOBI offers.
We not only recognize this trend, but work to seamlessly incorporate MDMs into multiple mobility program environments. MOBI’s managed mobility services work agnostically alongside MDM offerings to help securely manage an organization’s devices, wireless services, and people. Our new BYOD Advisory Service, not only evaluates an organization’s mobility environment for BYOD, but it also incorporates a recommendations on the best MDM for the organization’s specific needs.
If you would like to learn more about MOBI’s BYOD Advisory Service, MDM Integrations, or our managed mobility services, contact us at email@example.com.
A recent article on inc.com about BYOD, sparked our interest in where Managed Mobility Service is headed. John Brandon detailed the driver of BYOD is employees bringing their own devices to work (and using them), whether enterprises like it or not. This is an issue and argument that has been circulating in the the MMS industry.
Last Monday we organized our MOBI thought leaders to talk through the five things to consider when navigating BYOD. Members of the MOBI team shared BYOD best practices and key action items, based on experience gained managing over 120,000 BYOD and corporate liable lines for some of the nation’s largest and most innovative organizations. The topics covered included:
- Security and Legal Challenges
- Cost of Supporting BYOD
- MDM Evaluation
- Company-Specific Mobile Device Policy
- Lifecycle Support
To learn from the topics discussed, receive direction on action items you can implement yourself, and hear questions asked by participants navigating BYOD in their organizations, watch our free webinar: “5 Things to Consider When Navigating BYOD.”
Many organizations use an internal ticketing system to manage their mobility program. End-users are accustomed to using a ticketing system to open IT tickets when requesting new devices or support from the IT department. With the complexity of enterprise mobility environments growing, IT departments and administrators alike are beginning to realize the need for end-user support, device management, policy compliance, and security management.
Commonly, wireless administrators are fearful of replacing their current mobility program with a managed mobility solution (MMS) like MOBI, because it replaces the incumbent ticketing system. However, the implementation of this process can be a smooth transition. Once implemented, administrators quickly realize that MOBI’s ticketing system is better suited for mobility which-in turn is more efficient and gives end-users a higher level of support.
A Single-Sign-On (SSO) feature can assist administrators and end-users alike. An SSO is a direct link that passes an end user from the existing ticketing system to a “one stop shop” for assistance. When working with MOBI, this link sends end-users directly to the MOBI online portal for their mobility needs.
The main goal of integrating a solution like MOBI is to securely make administrators jobs easier, while also saving organizations time and money. By using an MMS, your ticketing system can be integrated with a seamless transition for end-users and administrators.
Reporting and data are other driving factors in mobility programs. To easily assist administrators, the MOBI Portal exports specific requested data or a reoccurring report through our Secure File Transfer Protocol (SFTP). This form of reporting creates a secure, fast, and easy option when handling the data of the mobility program.
If you have questions about MOBI or how we can work with your existing processes, please contact us at firstname.lastname@example.org.
With nearly 600 devices, two wireless service carriers, 60 cost centers, and over $100,000 in charges for international roaming from one user, MOBI’s customer’s wireless program outgrew the ability to be effectively managed without a management tool. The customer, a publicly traded organization in the IT and services industry, realized that the manual process of managing their devices was too labor intensive, didn’t provide adequate visibility or control into the program as a whole, and wasn’t able to provide adequate support to employees.
MOBI helped the customer develop a mobile program strategy, guided them in the implementation, equipped them with tools and provided support to help with the execution of the program. The solution MOBI provided includes:
As a result, MOBI’s customer realized hard dollar savings from program management efficiencies and expense management activities and the reduced risk of surprise wireless bills. Plus, employees encountered consistent processes, and a higher-level of service on mobile related needs and questions.
To find out more about this customer’s savings, click the PDF above.
MOBI is expanding its international capabilities even further by launching the MOBI Portal into four more languages. We are also adding more world currencies to better assist with purchasing devices and carrier services. You may have read earlier this year about MOBI’s integration of French and Spanish, along with Pesos, CAD, and Swiss Francs currencies.
In the third quarter of this year, we will be launching the MOBI Portal in Italian, German, Brazilian Portuguese, and Chinese (traditional). Along with this wide range of languages, we will also be releasing four new currencies including the Swedish Krona, British Pounds, and the Euro (German and Italian – the Euro must be developed for each specific language).
By selecting one of the many languages available, the MOBI Portal will translate the specific high-traffic areas that international employees use often. Additionally, all requests, approval workflows, status updates, and all other pre-configured emails will include the option to view the email in the end-user’s preferred language. Finally, the currency configuration options available will automatically translate the costs of devices, plans, and accessories into its currency-specific view.
MOBI’s multi-lingual and multi-currency capabilities are a direct result of customer input. We work hand in hand with our customers to provide foreign language and currency capabilities necessary for global businesses.
If you have any questions on MOBI’s foreign language and currency capabilities today or in the future please email us!
BYOD continues to be the hottest and most contentious topic in mobility. IT departments want to empower their employees with technology to work more flexibly, but are held accountable to mitigating the risks BYOD imposes. What makes this increasingly difficult is the phenomenon has grown organically, outside of the control of IT departments. Employees desire to have access to work-information when they want it and on the devices they’re familiar with. Organizations are happy to tap into their employees’ increased productivity, but IT leaders know they need to have a clearly defined strategy in place.
Developing and implementing a comprehensive BYOD program strategy requires several inputs that are critical to success. At MOBI, our mobility thought leaders and experience in managing mobility for some of the largest and most innovative customers gives us the ability to uncover those critical inputs, analyze findings, and make expert recommendations.
As a relentless ally in the world of mobility, MOBI officially announces its consultative BYOD Advisory Service for organizations considering or refining a BYOD program. This new service enables IT departments to make better informed decisions regarding BYOD in light of their unique business needs. MOBI conducts a thorough evaluation of our clients’ businesses including: Continue reading