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On Cloud Nine

March 16, 2017 by Matt Louden

cloud software

Enterprise mobility programs are unique. No two businesses or verticals have the same mobile technology demands, so a cloud software solution must be flexible and capable of resolving virtually any issue. MOBI’s industry-leading cloud software platform centralizes, comprehends, and controls device ecosystems for almost 20 different verticals. Here’s a quick breakdown of six different industries and how we’ve helped: Transportation This industry relies on programs that offer real-time data, remote accessibility, and connectivity for dozens of device types to succeed. Unfortunately, widespread users and multiple facilities often lead to programs that severely lack centralization and visibility. One customer needed to remedy these issues without burdening IT in the process. Our software solution unified this customer’s disparate systems and eliminated the internal burden of managing enterprise mobility. By automating program management, creating self-service user options, and increasing company-wide visibility, this customer…

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Now Serving Number One Million and One

March 2, 2017 by Matt Louden

MMP

Our Mobility Management Platform (MMP) completed its first activity, a “suspend service” order, on October 23, 2009. That’s 2,686 days ago! Since then, we’ve taken care of more than one million customer activities. If you’re managing mobility without an effective software solution, your program probably can’t drive innovation and organizational progress like it should. A complicated spreadsheet or small team of around-the-clock employees simply can’t provide the benefits automated software brings: Reduced Errors MMPs ensure data accuracy and process integrity by validating input data and performing routine tasks consistently. Additionally, notifications and approvals can be customized based on user, location, or workflow for even more extensive error prevention when data isn’t formatted correctly or doesn’t match from one field to the next. Improved Communication While notifications help minimize mistakes, their main purpose is providing instant feedback any time a process…

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Software Doesn’t Have to Be Hard

February 22, 2017 by Matt Louden

management software

We’re living in a software-driven world. Today’s enterprise mobility programs simply can’t survive without effective management software. Unfortunately, not all solutions are created equal. Software purchases motivated by cost can be risky – saving money upfront for a product that doesn’t satisfy your needs not only loses an initial investment, but also doubles effort as the search for a different solution must begin. Mobility software’s value is based on its ability to satisfy unique enterprise needs, not how quickly it can meet arbitrary deadlines or small-scale project goals. Companies need an expert management solution. In fact, 69% of today’s mobility spend originates outside IT, meaning employees unfamiliar with technology often play a large role in program decisions and direction. Your software should centralize, comprehend, and control your entire mobility ecosystem. Centralize Cutting-edge software enables your organization to control up to…

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When in Roam…

January 26, 2017 by Josh Garrett

international roaming

I recently was in Detroit, MI visiting customers. My visit corresponded with a home game for the Red Wings, which seemed like a great opportunity to see some hockey and visit Joe Louis Arena before it’s permanently closed after this season. It was a great overtime shootout win for the home team yet, while leaving the game, I received a not-so-great text message: Leaving the arena, I realized I could see Windsor, Canada across the Detroit River. While I remained firmly in the United States, my phone had taken an international trip. It was using the strongest available signal, which happened to be from a Canadian carrier and not AT&T. According to my phone, I was currently travelling in Canada and consuming mobility services without a passport. To their credit, AT&T did notify me right away. Thankfully my phone was…

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Digital Transformation Education

January 19, 2017 by Matt Louden

digital transformation

If you’ve read anything technology-related recently, the term ‘digital transformation’ probably rings a bell. New technologies and digital strategy are extra important this time of year, but your enterprise shouldn’t dive headfirst into the digital abyss solely because there’s room in the budget. What is digital transformation? Google defines digital transformation as “the profound and accelerating transformation of business activities, processes, competencies, and models to fully leverage the changes and opportunities of digital technologies and their impact across society in a strategic and prioritized way, with present and future shifts in mind.” Ready for a Google Translate technobabble option right about now? Digital transformation isn’t just updating technology; enterprises must also foster an organizational culture that prioritizes efficiency and a positive customer experience above all else.[tweet this] Essentially, digital transformation isn’t just updating technology; enterprises must also foster an organizational…

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