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Category: Support

Four Tips for Designing a User Interface

March 29, 2017 by Matt Louden


This blog is the third in a monthly co-authored series written by Matt Louden, Brand Journalist at MOBI and Charlotte O’Donnelly, Research Associate at Blue Hill Research. Capable software is a powerful competitive business advantage. Without an easy-to-use interface, however, it often fails to make the lasting impact your Information Technology (IT) department expects. Whether your enterprise is designing a User Interface (UI) for the first time or making changes to a preexisting one, be sure to keep these four tips in mind: Do Your Research More than anything else, organizations make the mistake of implementing changes and new UI features based solely on what users want. While the intent is admirable, it’s important to remember that a product’s audience brings suggestions to the table, not solutions. User requests can be unreasonable or downright impossible to implement if they fail…

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On Cloud Nine

March 16, 2017 by Matt Louden

cloud software

Enterprise mobility programs are unique. No two businesses or verticals have the same mobile technology demands, so a cloud software solution must be flexible and capable of resolving virtually any issue. MOBI’s industry-leading cloud software platform centralizes, comprehends, and controls device ecosystems for almost 20 different verticals. Here’s a quick breakdown of six different industries and how we’ve helped: Transportation This industry relies on programs that offer real-time data, remote accessibility, and connectivity for dozens of device types to succeed. Unfortunately, widespread users and multiple facilities often lead to programs that severely lack centralization and visibility. One customer needed to remedy these issues without burdening IT in the process. Our software solution unified this customer’s disparate systems and eliminated the internal burden of managing enterprise mobility. By automating program management, creating self-service user options, and increasing company-wide visibility, this customer…

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Now Serving Number One Million and One

March 2, 2017 by Matt Louden


Our Mobility Management Platform (MMP) completed its first activity, a “suspend service” order, on October 23, 2009. That’s 2,686 days ago! Since then, we’ve taken care of more than one million customer activities. If you’re managing mobility without an effective software solution, your program probably can’t drive innovation and organizational progress like it should. A complicated spreadsheet or small team of around-the-clock employees simply can’t provide the benefits automated software brings: Reduced Errors MMPs ensure data accuracy and process integrity by validating input data and performing routine tasks consistently. Additionally, notifications and approvals can be customized based on user, location, or workflow for even more extensive error prevention when data isn’t formatted correctly or doesn’t match from one field to the next. Improved Communication While notifications help minimize mistakes, their main purpose is providing instant feedback any time a process…

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From the Mouths of Millennials: Six Key Trends We Bring to Enterprise Mobility

February 28, 2017 by Matt Louden


Note: This blog is the second in a monthly co-authored series written by Charlotte O’Donnelly, Research Associate at Blue Hill Research, and Matt Louden, Brand Journalist at MOBI. MOBI is a mobility management platform that enables enterprises to centralize, comprehend, and control their entire device ecosystems. More than one-in-three American workers today are Millennials.[tweet this] There’s a new force changing the business landscape: Millennials. More than one-in-three American workers today are Millennials and, in 2015, they surpassed Generation X to become the largest proportion of the American workforce. As we can both attest, Millennials are digital natives – technologies like computers and mobile phones have acted as our new-age pacifiers. To some extent, we take technology for granted. We often demand it at work. This demographic is vastly different from previous generations, and enterprises need to not only understand these differences, but also provide us with…

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Software Doesn’t Have to Be Hard

February 22, 2017 by Matt Louden

management software

We’re living in a software-driven world. Today’s enterprise mobility programs simply can’t survive without effective management software. Unfortunately, not all solutions are created equal. Software purchases motivated by cost can be risky – saving money upfront for a product that doesn’t satisfy your needs not only loses an initial investment, but also doubles effort as the search for a different solution must begin. Mobility software’s value is based on its ability to satisfy unique enterprise needs, not how quickly it can meet arbitrary deadlines or small-scale project goals. Companies need an expert management solution. In fact, 69% of today’s mobility spend originates outside IT, meaning employees unfamiliar with technology often play a large role in program decisions and direction. Your software should centralize, comprehend, and control your entire mobility ecosystem. Centralize Cutting-edge software enables your organization to control up to…

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