The Upgraded MOBI Report Builder

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The MOBI User Experience (UX) designers and developers have been busy working on large improvements to the report builder, a key tool within the MOBI Portal.

For example, if you need a list of every 64GB Black Apple iPhone 6 in a specific cost center that was active as of 2 months ago, you can quickly build exactly that report. To make things even easier, you can save any set of filters for use later. This ensures that you’re comparing exactly the same data set every month.

This portal feature has seen gradual additions and small tweaks over the past couple of years. As these valuable additions built up over time, it became clear that the report builder was becoming dense with so many options displayed at one time.

Our most recent update seeks to simplify the report builder.

  • Key sections (owner, carrier, etc) are placed within collapsed headings, allowing for a concise view of 5 to 10 sections, instead of nearly 50 potential filters.
  • Another update is a slide into view “drawer” that replaces the pop-up display of the report builder. This allows for a more integrated view and easier help documentation support through WalkMe.
  • Additionally, a new search bar has been added, allowing you to type in a term and immediately view only the report builder sections related to that term.

We hope you find these improvements easy to use, faster, and more convenient.

For a more detailed look at what the report builder and MOBI Portal overall can offer, sign up to download the MOBI Portal Guide or sign up for a personalized demonstration.

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Nurture Professional Growth, Boost Employee Morale

You found the perfect fit. It’s a mutual match-made in heaven. They’re hired, they’re here. How do you make sure a company’s most valuable asset, their people, keep coming back?

Finding good talent is hard, especially talent that fits into your company’s culture.  Once a match has been made, how can you ensure they stay, grow, and flourish? There are several measures you can take as an employer to keep your team engaged and happy. One of the biggest is to invest in their professional growth.

We can talk the talk and walk the walk. We can talk about having a collaborative environment and making sure your team has a voice.  We can walk through the importance of incorporating fun into the workplace.   But for today, let’s focus on empowering your employees to improve their knowledge and skills.  Empowerment and personal growth are the most important components of your Talent Management Strategy. Continue reading

HR Feeds: Keeping Mobile Programs Healthy and One Step Ahead

In an ever changing mobile environment, we are challenged with data integrity and ensuring our databases are current, robust, and healthy. Employees’ records change all of the time- we join a company, change personal information, change roles, and resign on a regular basis. What does this mean as it relates to our wireless device(s)?

Healthy and active HR feeds can simplify and streamline the process to update mobile information and easily associate a new employee to a wireless device, update related employee information, or take a recently unassigned line and reassign it- using an HR feed that is updated on a daily, weekly, or monthly basis. Integrating an active HR feed into mobility management software also automates the approval process providing a simple solution to a potentially confusing process.

In this study, we take two companies and compare mobility environments with and without an HR feed. Through a customized automated approval process, this tool saves time and money.

To learn more, click here and enter your information to instantly start the report download.

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Avoid a Costly Mobility Mistake: Zombie Phones

Zombie Phone
Most, if not all, Telecom Managers can relate to one of the most costly mistakes in an enterprise mobility environment – Employees leave the company and nobody is shutting off that employee’s active line. A device with active service that isn’t being used, is sometimes called a Zombie phone. Based on industry averages, companies are wasting $70 month per month per (Zombie phone) instance. Large organizations with normal turnover rates and employee counts in the 100s or 1000s face significant risk for unnecessary spending.

Have no fear, MOBI is here. By using the HR Feed that MOBI receives from the customer, MOBI has the ability to set up rules and conditions that can trigger when an employee shows as “inactive” when they were previously “active”. Configuration of a rule and/or condition can automate an email to an employee’s supervisor advising them of the active line with inactive owner which in turn allows the supervisor an opportunity to disconnect the line, re-assign it to the Inactive employee’s successor, or suspend it until further notice. Beyond that, if the Supervisor takes no action on the line, MOBI has the ability to configure an automatic suspension of that line after 30 days. Even better, if there still has been no action taken on this line after an additional 30 days, the line will be sent for disconnection automatically.

Identifying and disconnecting (killing) Zombie phones is just one of the ways MOBI helps organizations save money on their wireless service bills. See three real examples of the money organizations have saved in our recent savings trend infographic.

Understanding The Value of Managed Mobility Services

Field Technologies Online recently interviewed business leaders at the top Managed Mobility Services (MMS) companies to discover and share a journalistically neutral report on the value of Managed Mobility Services. MOBI President, Mitch Black, was among the experts interviewed. The article focuses on how “outsourcing mobile device support can reduce costs and allow you to concentrate on your business’ core competencies.”

Download a PDF of the article by clicking the image to the right or view the originally published story, here.

Breaking It Down: MDM vs. ActiveSync

As enterprise mobility environments continue to evolve, the popularity of security and device management solutions is on the rise. However, the rise in popularity doesn’t make the process any less confusing. As with anything in life, it’s important to understand the pros and cons of implementing different solutions before you take the plunge. The following is a comprehensive list, based on research as well as discussions with mobility experts, of the pros and cons of two types of “solutions”–Microsoft Exchange ActiveSync and MDM.

To read the full report, click here.

Intern Palooza: Part One

MOBI 2014 InternsLast week, MOBI welcomed a new, record-breaking class of eight interns for the summer.

After a good ol’ fashioned MOBI cookout to welcome the newbies and give them a chance to get to know one another, as well as other fellow coworkers, they settled in and got right to work on their respective teams.

Anusha and Mohammed joined the Product Development Team and will be dedicating their time to building internal project management tools for MOBI’s Development Team in an effort to drive innovation and solve customer issues more efficiently.

Breanna is analyzing how customers use the Portal’s reporting framework, as it is one of the most highly utilized features. Her insights will lead to the creation and implementation of features to make the reporting tool even more useful for admins.

Bryan, the IT/Communications Intern, will spend his time building WalkMe software into the Portal, which will “walk” admins and end-users through processes such as device orders, report building, etc. The goal in implementing this software is to help admins understand how to navigate the Portal better and make end-users more self-sufficient.

We are so ecstatic to have new team members and can’t wait to see all the amazing things they will accomplish in their time here.

Stay tuned for Intern Palooza: Part 2, to get the inside scoop on the rest of this talented class of interns!