The Who, What, When, and Why of Wearables

Wearables - We all remember the calculator watch that was born in the 80s. This device was the precedent of modern (and awesome) devices that we know and recognize today- wearable devices such as wireless earpieces, glasses, personal fitness devices, and smartwatches.

Who?

Bringing wearables into the enterprise begs the question, “Who needs this device to contribute more efficiently to the organization?” The more mobile your company’s culture, the more impactful wearable devices will be on business. As laptops, phones, and tablets were born to promote mobility and convenience, now wearables are here to take that idea one step further by enabling employees to work from wherever their wrist is (…which is hopefully close.)

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Inside Scoop: MOBI Device Deployment

At MOBI, we work on a multitude of services and products for our customers. The amount of effort we put into making each end-user, administrator, and CIO happy creating a successful mobility environment is bar none.  Some of our customers utilize our Deployment Services – where we work onsite to assist in upgrading end-users’ devices.

Recently, we went to a customer site to help deploy thousands of devices at their 24 hour fabrication facility. We pre-kitted the devices which included updating the device software, charging the device, installing customer specific software, as well as downloading their desired MDM. Our Logistics Facility worked hard to kit, asset tag, and test the devices before they were shipped to the customer site where we would help the end-users finish the set-up process. Continue reading

The Upgraded MOBI Report Builder

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The MOBI User Experience (UX) designers and developers have been busy working on large improvements to the report builder, a key tool within the MOBI Portal.

For example, if you need a list of every 64GB Black Apple iPhone 6 in a specific cost center that was active as of 2 months ago, you can quickly build exactly that report. To make things even easier, you can save any set of filters for use later. This ensures that you’re comparing exactly the same data set every month.

This portal feature has seen gradual additions and small tweaks over the past couple of years. As these valuable additions built up over time, it became clear that the report builder was becoming dense with so many options displayed at one time.

Our most recent update seeks to simplify the report builder.

  • Key sections (owner, carrier, etc) are placed within collapsed headings, allowing for a concise view of 5 to 10 sections, instead of nearly 50 potential filters.
  • Another update is a slide into view “drawer” that replaces the pop-up display of the report builder. This allows for a more integrated view and easier help documentation support through WalkMe.
  • Additionally, a new search bar has been added, allowing you to type in a term and immediately view only the report builder sections related to that term.

We hope you find these improvements easy to use, faster, and more convenient.

For a more detailed look at what the report builder and MOBI Portal overall can offer, sign up to download the MOBI Portal Guide or sign up for a personalized demonstration.

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Nurture Professional Growth, Boost Employee Morale

You found the perfect fit. It’s a mutual match-made in heaven. They’re hired, they’re here. How do you make sure a company’s most valuable asset, their people, keep coming back?

Finding good talent is hard, especially talent that fits into your company’s culture.  Once a match has been made, how can you ensure they stay, grow, and flourish? There are several measures you can take as an employer to keep your team engaged and happy. One of the biggest is to invest in their professional growth.

We can talk the talk and walk the walk. We can talk about having a collaborative environment and making sure your team has a voice.  We can walk through the importance of incorporating fun into the workplace.   But for today, let’s focus on empowering your employees to improve their knowledge and skills.  Empowerment and personal growth are the most important components of your Talent Management Strategy. Continue reading

HR Feeds: Keeping Mobile Programs Healthy and One Step Ahead

In an ever changing mobile environment, we are challenged with data integrity and ensuring our databases are current, robust, and healthy. Employees’ records change all of the time- we join a company, change personal information, change roles, and resign on a regular basis. What does this mean as it relates to our wireless device(s)?

Healthy and active HR feeds can simplify and streamline the process to update mobile information and easily associate a new employee to a wireless device, update related employee information, or take a recently unassigned line and reassign it- using an HR feed that is updated on a daily, weekly, or monthly basis. Integrating an active HR feed into mobility management software also automates the approval process providing a simple solution to a potentially confusing process.

In this study, we take two companies and compare mobility environments with and without an HR feed. Through a customized automated approval process, this tool saves time and money.

To learn more, click here and enter your information to instantly start the report download.

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Avoid a Costly Mobility Mistake: Zombie Phones

Zombie Phone
Most, if not all, Telecom Managers can relate to one of the most costly mistakes in an enterprise mobility environment – Employees leave the company and nobody is shutting off that employee’s active line. A device with active service that isn’t being used, is sometimes called a Zombie phone. Based on industry averages, companies are wasting $70 month per month per (Zombie phone) instance. Large organizations with normal turnover rates and employee counts in the 100s or 1000s face significant risk for unnecessary spending.

Have no fear, MOBI is here. By using the HR Feed that MOBI receives from the customer, MOBI has the ability to set up rules and conditions that can trigger when an employee shows as “inactive” when they were previously “active”. Configuration of a rule and/or condition can automate an email to an employee’s supervisor advising them of the active line with inactive owner which in turn allows the supervisor an opportunity to disconnect the line, re-assign it to the Inactive employee’s successor, or suspend it until further notice. Beyond that, if the Supervisor takes no action on the line, MOBI has the ability to configure an automatic suspension of that line after 30 days. Even better, if there still has been no action taken on this line after an additional 30 days, the line will be sent for disconnection automatically.

Identifying and disconnecting (killing) Zombie phones is just one of the ways MOBI helps organizations save money on their wireless service bills. See three real examples of the money organizations have saved in our recent savings trend infographic.