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Category: Video

The Inside Scoop: MOBIlity Help Desk

April 1, 2014 by Megan Baird

The mobility help desk is one of MOBI’s business cornerstones. Comprised of 45 highly trained and dedicated Account Specialists, our team handles any and all mobility issues a customer may encounter – from email setup to password resets, with a few rather unusual requests sprinkled in every now and then. I recently sat down with Account Specialist Chris Lavelle, who shared his inside scoop on all things help desk with me.

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Two Minute MOBI Technology Demo

March 27, 2014 by MOBI

The MOBI console is a cloud-based tool that enhances control and visibility of enterprise devices, carrier services, and employees in their mobile ecosystem. End-user metrics, customizable program analytics, and improved workflow automation work together to give organizations a full view of their evolving wireless program. In the video below, you’ll receive an inside look at our updated console, from the end-user dashboard to in-depth reporting tools and approval/denial processes. If you would like to learn more or schedule an in-depth, customized demo of the portal, email: ask@mobiwm.com or call (855) 259 6624 today.

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Enterprise Mobility Tips, Trends, and Best Practices

February 12, 2014 by MOBI

Presented by MOBI President Mitch Black in Orlando, FL at the 2014 AOTMP Fixed and Mobile Telecom Management Conference February 11th, 2014. The mobility industry is on a continuous path of evolution. Its progression unlocks a great deal of value for organizations that effectively leverage mobility. In this presentation given at AOTMP’s 2014 Fixed and Mobile Telecom Management Conference, Mobility Expert and MOBI President Mitch Black shares his insights, the trajectory, and best practices associated with enterprise mobility. This includes a look at the progression of mobility over time, a definition of Enterprise Mobility Management (EMM), and an introduction to EMM best practices being leveraged by leading organizations today. Have questions or comments about the trends and best practices discussed? Share your feedback in the comments section below.  

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Up Close and Personal with the MOBI Console

November 26, 2013 by MOBI

Our console gives your program the tools it needs to save, support, and centralize your wireless ecosystem. End-user metrics, customizable reporting, and improved workflow automation work together to provide a comprehensive view of your evolving program. Take a tour of our updated console and check out our new end-user dashboard, in-depth reporting tools, and approval/denial processes. If you would like to learn more or schedule a customized software demo, email us at ask@mobiwm.com or call us at (855) 259 6624 today. To fully experience our software, view this video in full screen (option at the bottom right).

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Navigating BYOD Webinar: Five Things to Consider

July 2, 2013 by MOBI

We recently asked MOBI‘s thought leaders about the top five things to consider when navigating Bring Your Own Device (BYOD) implementations. In response, they shared their collective BYOD best practices and key action items learned from managing more than 120,000 BYOD lines for some of the nation’s largest and most innovative organizations. The topics covered included: Security and Legal Challenges Cost of Supporting BYOD Mobile Device Management (MDM) Evaluation Company-Specific Mobile Device Policy Lifecycle Support To hear more about these topics, our BYOD action items, or frequently asked questions asked by leaders navigating these implementations in their organizations, check out our free webinar below:

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