Man or Machine?
Posted on August 10, 2017 by Matt Louden
Artificial Intelligence (AI) has already created very real benefits for early-adoption enterprises. Among other positives, this innovative technology has the potential to grow global economies by more than $33 trillion annually.
Companies looking to capitalize on AI’s competitive advantages are rushing to implement solutions and, as a result, are drastically changing enterprise mobility. By 2018, the business world will be a much different place—20% of business content will be written by AI-powered machines, 45% of the world’s fastest-growing companies will have fewer employees than smart machines, and more than three million workers around the world will report to a “robo-boss.”
At our office, AI is used primarily to advance automation efforts—MOBI Account Specialists leverage AI to streamline more than 35,000 calls and 55,000 activities each month.